هوش مصنوعی مولد: دیدگاه‌های چندرشته‌ای پیرامون فرصت‌ها، چالش‌ها و پیامدها در پژوهش، عمل و سیاستگذاری

نویسندگان

دانشکده مدیریت و اقتصاد، دانشگاه صنعتی شریف

چکیده

ابزارهای تحولی هوش مصنوعی، مانند ChatGPT، که متونی پیچیده و غیر قابل تشخیص از متن تولید شده توسط انسان تولید می‌کنند، در طیف وسیعی از زمینه‌ها قابل استفاده هستند. این فناوری فرصت‌ها و چالش‌های اخلاقی و قانونی فراوان دارد و می‌تواند بر سازمان‌ها، جامعه و افراد تأثیرات جدی داشته باشد. این مقاله 43 نقطه‌نظر از متخصصان زمینه‌هایی مانند علوم رایانه، بازاریابی، سیستم‌های اطلاعاتی، آموزش، سیاست‌گذاری، گردشگری و مدیریت را جمع کرده است. نویسندگان توانایی‌های ChatGPT برای افزایش بهره‌وری را تأیید کرده و احتمال می‌دهند که دستاوردهای قابل‌توجهی در صنعت بانکداری، گردشگری و فناوری اطلاعات و بهبود فعالیت‌های کسب‌وکار مانند مدیریت و بازاریابی داشته باشد. با این حال، محدودیت‌های آن مانند اختلال در عملکرد، تهدید حریم خصوصی و امنیت، پیامدهای سوگیری، سوء استفاده و اطلاعات نادرست را در نظر می‌گیرند. در مورد اینکه آیا استفاده از آن باید محدود یا قانونی شود، اختلاف نظر وجود دارد. مقاله حاضر، سؤالاتی را پیشنهاد می‌دهد که نیاز به تحقیق بیشتر در سه حوزه موضوعی دارند: دانش، شفافیت و اخلاق؛ تحول دیجیتال سازمان­ها و جوامع؛ و آموزش، یادگیری و تحقیقات علمی. مسیرهای تحقیقاتی بیشتر عبارتند از: شناسایی مهارت‌ها، منابع و قابلیت‌های مورد نیاز برای مدیریت هوش مصنوعی مولد؛ بررسی سوگیری‌های هوش مصنوعی مولد که به مجموعه داده‌ها و فرآیندهای آموزش مدل بستگی دارد؛ بررسی زمینه‌های تجاری و اجتماعی که برای پیاده‌سازی هوش مصنوعی مولد مناسب هستند؛ تعیین همکاری بهینه انسان و هوش مصنوعی مولد برای کارهای مختلف؛ شناسایی راه‌کارهای ارزیابی دقت متن تولید شده توسط هوش مصنوعی مولد؛ و کشف مسائل اخلاقی و قانونی در استفاده از هوش مصنوعی مولد در زمینه‌های مختلف.

کلیدواژه‌ها


عنوان مقاله [English]

Generative artificial intelligence

نویسندگان [English]

  • Sazegarnejad Ahmad
  • Amir Mohamad Ahmadi
  • zahra abedinzadeh
  • Fatemehsadat Fatemi
  • Fatemeh Roknadini
  • Mohamadreza Mirzaei
  • Mohamad Nazifkar
  • bahareh khajepoor
  • Hosin Fatemi
  • Seyed Iman Miremadi
Faculty of Management and Economics, Sharif University of Technology
چکیده [English]

Generative artificial intelligence

کلیدواژه‌ها [English]

  • Generative artificial intelligence
  • large language model
  • conversational artificial intelligence
  • GPT chat
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