توسعه چارچوب تفکر طراحی برای تسهیل پیاده‌سازی سیاست‌های حکمرانی باز در صنایع الکترونیک شیراز

نوع مقاله : مقاله پژوهشی

نویسندگان

1 کارشناس ارشد مهندسی صنایع، دانشگاه پیام نور، تهران، ایران.

2 استادیار، گروه مهندسی صنایع، دانشگاه پیام نور، تهران، ایران.

10.22034/jstp.2026.12415.2085

چکیده

تحولات شتابان در عرصه‌های فناوری، اقتصاد، اجتماع و سیاست در دهه‌های اخیر، الزامات نوینی را برای حکمرانی و مدیریت سازمان‌ها به‌ویژه در حوزه صنعت رقم زده است. این پژوهش با درک ضرورت تلفیق رویکردهای نظری نوین با بسترهای اجرایی صنعت، به دنبال پاسخ به این پرسش اصلی است که "چگونه می‌توان از اصول و فرایندهای تفکر طراحی برای توسعه یک چارچوب بومی، کاربردی و مشارکت‌محور به‌منظور تسهیل پیاده‌سازی سیاست‌های حکمرانی باز در شرکت‌های صنعتی استفاده کرد؟ "جامعه آماری پژوهش شامل ۱۶ نفر از افراد شاغل در صنایع الکترونیک شیراز است که بر اساس نمونه‌گیری هدفمند انتخاب شدند. گردآوری داده‌ها با رویکرد ترکیبی و در دو بخش کیفی و کمی انجام شد. در بخش کیفی، داده‌ها از طریق مطالعات اسنادی و کتابخانه‌ها و با بهره‌گیری از روش فراترکیب جمع‌آوری شدند و در بخش کمی، به منظور اعتبارسنجی و وزن‌دهی مؤلفه‌های حاصل از بخش کیفی، از روش‌های دلفی فازی و دنپ فازی استفاده گردید. یافته‌ها نشان می‌دهد که شاخص «نوآوری و هم‌آفرینی» با وزن ۱۸۶/۰ بالاترین و «شناخت ذی‌نفعان» با وزن ۱۳۴/۰ پایین‌ترین اولویت را دارد. وزن بالای معیارهای مشارکتی، نشان‌دهنده ضرورت تغییر از ساختارهای تصمیم‌گیری متمرکز به فرآیندهای شبکه‌ای در صنایع الکترونیک شیراز است؛ همچنین نقش علّی شناخت ذی‌نفعان بیانگر آن است که این عامل به عنوان یک پیش‌نیاز نهادینه‌شده، نیاز به سرمایه‌گذاری مجدد ندارد. بر این اساس، به مدیران شرکت پیشنهاد می‌شود با تشکیل تیم‌های میان‌بخشی و برگزاری جلسات منظم ایده‌پردازی، زمینه را برای هم‌آفرینی با ذی‌نفعان کلیدی و پیاده‌سازی مؤثر حکمرانی باز فراهم آورند.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Developing a Design Thinking Framework to Facilitate the Implementation of Open Governance Policies in Shiraz Electronics Industries

نویسندگان [English]

  • zahra hosseini moghadam 1
  • sedigheh rezaiyan fardoie 2
  • Mansoure Hourali 2
1 MSc, Industrial Engineering Department, Payame Noor University, Tehran, Iran.
2 Faculty Member, Industrial Engineering Department, Payame Noor University, Tehran, Iran
چکیده [English]

The rapid transformations in technology, economy, society, and politics in recent decades have introduced new requirements for governance and organizational management, particularly within the industrial sector. This study, recognizing the necessity of integrating contemporary theoretical approaches with practical industrial contexts, seeks to answer the main research question: “How can the principles and processes of design thinking be utilized to develop a native, practical, and participatory framework aimed at facilitating the implementation of open governance policies in industrial companies?”. The statistical population of this study consists of 16 individuals working in Shiraz Electronics Industries, who were selected through purposive sampling. Data collection was carried out using a mixed-methods approach comprising both qualitative and quantitative phases. In the qualitative phase, data were gathered through documentary and library studies using the meta-synthesis method. In the quantitative phase, fuzzy Delphi and fuzzy DEMATEL methods were employed to validate and weigh the components derived from the qualitative phase. The findings indicate that the indicator "Innovation and Co-creation" with a weight of 0.186 ranks highest, while "Stakeholder Identification" with a weight of 0.134 ranks lowest. The higher weights assigned to participatory criteria underscore the necessity for a shift from centralized decision-making structures to network-based processes within Shiraz Electronics Industries. Moreover, the causal role of stakeholder identification suggests that this factor, as an institutionalized prerequisite, does not require further investment. Accordingly, it is recommended that company managers establish cross-functional teams and hold regular ideation sessions to create the groundwork for co-creation with key stakeholders and the effective implementation of open governance.

کلیدواژه‌ها [English]

  • Design Thinking
  • Open Governance
  • Creativity And Innovation
  • Business Developmen

مراجع

[1] Vahedi, S. (2022). Investigating the Components of Good Governance Based on the Political Thought Approach of the Islamic Revolution. Political Sociology of the Islamic Revolution, 3(4), 275–288. (in Persian).
https://www.jmsp.ir/article_12953.html
[2] Park, S., & Park, J. (2025). Understanding Reasons Why Companies Do Not Use Open Government Data: Focusing on the Social Representations Theory. School of Business Administration, 2166-2175.
https://doi.org/10.24251/hicss.2025.266
[3]  Miremadi, T. (2019). The Emerging Trends of STI Policy. Journal of Science & Technology Policy, 11(2), 619-633. {In Persian}.
https://dor.isc.ac/dor/20.1001.1.20080840.1398.12.2.40.5
[4] Abolhasani, Z., & Dehghani, M. (2023). The Effect of a Design Thinking–Based Work and Technology Curriculum on Students’ Social-Emotional Competence. Journal of Curriculum Studies, 26(13), 145–172. (in Persian).
http://noo.rs/JuZRO
[5] Vahidi, H., & Shahaneh, H. (2024). Challenges of Implementing Self-Organization-Based Governance Models in Organizations. In Proceedings of the Fifth International Conference on System Dynamics and Systems Thinking. (in Persian).
https://civilica.com/doc/2413646/
[6] Romero, V., & Rivera, E. (2025). Human-centred design thinking as a co-creation process: a commentary. Preventive medicine, 108375.
10.1016/j.ypmed.2025.108375
 [7] Efeoglu, A., & Møller, C. (2025). Solving strategic management challenges with Design Thinking: examining the suitability and effectiveness as a management method. Journal of Innovation and Entrepreneurship, 14(1), 61.
https://doi.org/10.1186/s13731-025-00469-w
[8] OECD. (2017). Open Government for Stronger Democracies. https://www.oecd.org/content/dam/oecd/en/publications/reports/2023/11/open-government-for-stronger-democracies_88aa0131/5478db5b-en.pdf
[9] Samaniego, M., Usca, N., Salguero, J., & Quevedo, W. (2024). Creative thinking in art and design education: A systematic review. Education Sciences, 14(2), 192.
https://doi.org/10.3390/educsci14020192
[10]  Espinoza, E. L. O., Ayala, A. C. N., Ramos, S. E., Soto, F. C., & Vilela, A. J. M. (2023). Design Thinking as a tool for fostering innovation and entrepreneurship. Salud, Ciencia y Tecnología(3), 368.
https://dialnet.unirioja.es/servlet/articulo?codigo=9071976
[11] Open Government Partnership. (2023). Investing in Openness: Business Engagement in Open Government Reforms. Available at: https://www.opengovpartnership.org/investing-in-openness-business-engagement-in-open-government-reforms
[12] Xu, S., Liu, J., Li, S., & Zheng, Y. (2025). Barriers to and mechanism for open government data use by the private sectors: A grounded theory approach. Government Information Quarterly, 42(3), 102044.
10.1016/j.giq.2025.102044
[13] Saxena, S., & Muhammad, I. (2018). Barriers to use open government data in private sector and NGOs in Pakistan. Information Discovery and Delivery, 46(1), 67-75. https://doi.org/https://doi.org/10.1108/IDD-05-2017-0049
[14] Barandoost, B., Sokhdari, K., & Davari, M. (2021). Developing an Innovation Framework for Established Business Models Using a Design Thinking Approach: A Case Study of the Pharmaceutical Industry. Health Care Management, 12(3), 103–116. (in Persian).
10.30495/jhm.2022.67340.11041
[15] Arabioon, A., Amiri Jami, D., & Moghaddasi, A. (2025). The Impact of Design Thinking and Technological Designs on Supporting Entrepreneurial Ecosystems. Journal of Value Creation in Business Management, 5(4), 361–379. (in Persian).
https://doi.org/10.22034/jvcbm.2025.528285.1565
[16] Dam, R. F., & Siang, T. Y. (2021). What is design thinking and why is it so popular? In: Interaction Design Foundation London, UK.
https://eclass.aueb.gr/modules/document/file.php/MISC418/Lecture3_Reading-Design_Thinking.pdf
[17] You, X. (2022). Applying design thinking for business model innovation. Journal of Innovation and Entrepreneurship, 11(1), 59.
https://doi.org/10.1186/s13731-022-00251-2
[18] Loderer, M., & Kock, A. (2025). How organisational and team climates foster design thinking for project success. International Journal of Project Management, 43(3), 102711.
https://doi.org/10.1016/j.ijproman.2025.102711
[19] Mirzapour, M., Esfahani, T., Tehrani, M., & Zadeh, H. (2023). Identifying the Components of Open Governance with a Sustainable Development Approach in Tehran Province Municipalities. Urban Management Studies, 15(55), 69–86. (in Persian).
https://doi.org/10.30495/ums.2023.22992
[20] Khajehdad, F., Salarzehi, H. A., Raeisi, A., & Lari Yazdi, A. (2025). Designing an Open Urban Governance Model for Smart Cities Using a Meta-Synthesis Approach. Journal of Public Management Research, 18(69), 31–64. (in Persian).
https://doi.org/10.22111/jmr.2025.51076.6334
[21] Abbasabadi, H., Imani, A., Kord, B., Yaghoubi, N., & Vazifeh, Z. (2026). Designing a Water Governance Model in Iran Based on the Principles of Open and Sustainable Governance. Natural Resources Governance, 3(1), 67–94. (in Persian).
https://doi.org/10.22059/jnrg.2026.410215.1088
[22] Meijer, A., & Bolivar, M. P. R. (2016). Governing the smart city a review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392-408.
https://doi.org/10.1177/0020852314564308
[23] Poudel, N., Wang, M., Xin, H., & Shaw, R. (2026). Big Data and Innovation in Open Governance for Effective Disaster Preparedness. In Transformative Innovations for Climate and Disaster Resilience: Technology, Society, and Governance (pp. 143-159). Springer.
https://link.springer.com/chapter/10.1007/978-981-95-9167-1_9
[24] Oliver, M. O. O., Gutiérrez, E., Ordaz, J. P., Pérez, J. H., Hernández, A. M. H., & Hernández, J. F. M. (2026). Smart Cities as Open Governance Laboratories: Multidisciplinary Approach From Engineering. In Innovation, Transparency, and Participation in Smart Government (pp. 225-248). IGI Global Scientific Publishing.
10.4018/979-8-3373-5535-1.ch007
[25] Creswell, J. W., & Plano Clark, V. L. (2017). Designing and Conducting Mixed Methods Research (3rd ed.). SAGE Publications.
[26] Lawshe, C. H. (1975). A quantitative approach to content validity. Personnel Psychology, 28(4), 563-575.https://parsmodir.com/wp-content/uploads/2015/03/lawshe.pdf
[27] Habibi, A., & Adanvar, M. (2022). Structural Equation Modeling and Factor Analysis: A Practical Guide to LISREL Software. Academic Center for Education, Culture and Research (ACECR) Publications. (in Persian).
[28] Ghazinoory, S., Zadegan, M. G., & Phaal, R. (2025). Research design unlocked! Roadmapping for integration of paradigms, strategies, and tools. Journal of Open Innovation: Technology, Market, and Complexity, 100688.
[29] Miles, M. B., & Huberman, A. M. (1994). Qualitative. Data Analysis: An Expanded Sourcebook. SAGE Publications.
[30] Shokoohi, F., & Vosoughifar, H. (2026). Multi-dimensional sensitivity analysis of lean and sustainable construction: a novel modified trapezoidal DEMATEL–ANP (MTDA) approach for integrated project management. International Journal of Construction Management, 26(10), 1999-2017.
https://doi.org/10.1080/15623599.2025.2574052
[31] Brown, T. (2009). Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation

فایل ها

هم رسانی

ارجاع به این مقاله

آمار